Help

What is my username/password?

If you have forgotten your username or password, please click here. This will open a new window, where you will be be able to create a new password. Then simply close the new window to return and log in.

How do I register for an event or self-study program?

Browse the catalog and select the Register button on the program page. The course will be added to your cart. When you are ready to finalize your registration, navigate to your Cart in the menu bar and follow the instructions to check out. You must create an account and log in before checking out. 

Where can I find events I've registered for?

All of your registered events can be found by selecting My Dashboard under the Learning menu option.

What forms of payment do you accept?

Upon check out, you will be able to pay by credit card. FAIC accepts Visa, Mastercard, and American Express. All fees are listed in US dollars.

Can I cancel my event registration?

You can cancel a registration before checking out by simply removing the item from your cart. Refunds are generally not available for paid events.


If you have other questions or need additional assistance, please contact us at learning@culturalheritage.org.